- Security Labs prides itself on our ability to provide real time technical support when you call. Our technicians are standing by to assist you with installation, configuration, or use concerns.
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- Security Labs has a unique tool to help you through technological difficulties. SLRC (Security Labs Remote Configuration) Software allows our skilled customer service representatives to connect to your network and help you configure your router, DVR, remote viewing software, and other items associated with your Security Labs internet product.
- You can watch as our technician corrects errors in your equipment software setup. This is a free service and part of our customer support. You will be instructed to go to a web page with a simple ID code that will allow us to connect to your system for a short session.
- Our toll free customer service line is 1-800-774-0284. Product specialists are available from 8:00am to 9:00pm EST Monday through Friday. Saturday product support is from 10:00am to 4:00pm EST.